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title: W9s & Vendors FAQ | Roll Credits Help Center
description: Guides
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# W9s & Vendors FAQ | Roll Credits Help Center

### W9s & Vendors FAQ

 Written by Chase Gladish 

April 30, 2025

### Managing Vendors

### **How do I manage vendors?**

Navigate to[**Projects → Vendors & POs**](https://app.rollcredits.io/project/vendors) and open the **Vendors** tab.  
Here, you’ll see a list of all vendors imported from **Invoices & Estimates** (uploaded under **Transactions → Vendors & Contractors**).

Each row displays:

- Vendor Name
- Business Name
- W9 Status
- W9 File
- A **Review** button (eye icon) to view vendor details

Vendor Name

Business Name

W9 Status

W9 File

A **Review** button (eye icon) to view vendor details

### **How can I view vendor details?**

1. Go to **[Projects → Vendors & POs](https://app.rollcredits.io/project/vendors)**
2. Click the **eye icon** next to the desired vendor to open a “Vendor Details” window.

Go to **[Projects → Vendors & POs](https://app.rollcredits.io/project/vendors)**

Click the **eye icon** next to the desired vendor to open a “Vendor Details” window.

Details shown:

- Vendor Name & Business Name
- Contact Phone & Email
- Address, City, State, Zip
- SSN & EIN
- Company Type
- Payment Preferences (Timing & Type)

Vendor Name & Business Name

Contact Phone & Email

Address, City, State, Zip

SSN & EIN

Company Type

Payment Preferences (Timing & Type)

### **How can I merge vendors?**

1. Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**
2. Locate the vendor you want to merge and click the **three dots** on the far right.
3. Select **Merge Vendor** from the dropdown menu.

Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**

Locate the vendor you want to merge and click the **three dots** on the far right.

Select **Merge Vendor** from the dropdown menu.

A pop-up window will appear prompting you to choose another vendor from a dropdown list to merge with.

Once selected:

- The merge will apply **across all projects** in your company.
- **All transactions** associated with the original vendor will be reassigned to the selected vendor, both **retroactively and moving forward**.
- You’ll see a summary of **how many transactions will be affected** before confirming the merge.

The merge will apply **across all projects** in your company.

**All transactions** associated with the original vendor will be reassigned to the selected vendor, both **retroactively and moving forward**.

You’ll see a summary of **how many transactions will be affected** before confirming the merge.

After reviewing the details, click **Merge** to complete the process.

### Importing & Exporting Vendors

### **Can I import a vendor list?**

There’s no direct bulk import option. However, uploading **Invoices** or **Estimates** will automatically create vendor entries.

**Steps:**

1. Go to **Transactions → Vendors & Contractors**
2. Click **Upload & Scan**
3. Choose to upload an **Invoice** or **Estimate**
4. Drag & drop or select your files (.pdf, .png, .jpg, .jpeg, .heic).

     - You can upload up to ~80 documents at once.

Go to **Transactions → Vendors & Contractors**

Click **Upload & Scan**

Choose to upload an **Invoice** or **Estimate**

Drag & drop or select your files (.pdf, .png, .jpg, .jpeg, .heic).

You can upload up to ~80 documents at once.

You can upload up to ~80 documents at once.

Our system will:

- Auto-scan and extract relevant data: vendor name, amount, issue date, address, card info, etc.
- Create a transaction with all this information and attach the original document.

Auto-scan and extract relevant data: vendor name, amount, issue date, address, card info, etc.

Create a transaction with all this information and attach the original document.

### **How can I export a vendor list?**

Go to[**Projects → Vendors & POs**](https://app.rollcredits.io/project/vendors) and click **Export Vendor Information** to download a full breakdown of your vendor data.

### **How can I export all W9s for my vendors?**

Go to **[Projects → Vendors & POs](https://app.rollcredits.io/project/vendors)** and click **Export All W9s** to download a complete set of all stored W9 files.

### W9 Management

### **How can I request a W9 from a vendor?**

1. Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**
2. Locate the vendor and click **+ Add a W9** under the “W9 File” column
3. Select **Request W9 from Vendor**
4. Enter the vendor’s email and click **Save**

Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**

Locate the vendor and click **+ Add a W9** under the “W9 File” column

Select **Request W9 from Vendor**

Enter the vendor’s email and click **Save**

An email will be sent prompting the vendor to upload their W9. Once uploaded, it will automatically populate in the “W9 File” column and be available across all projects.

### **How do I add a W9 to a vendor?**

1. Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**
2. Under the “W9 File” column, click **+ Add a W9**
3. Choose one of the following:

     - **Request W9 from Vendor** – sends an automated email to the vendor
     - **Add W9 Manually** – upload the file yourself (.pdf, .png, .jpg, .jpeg, .heic)

Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**

Under the “W9 File” column, click **+ Add a W9**

Choose one of the following:

**Request W9 from Vendor** – sends an automated email to the vendor

**Request W9 from Vendor** – sends an automated email to the vendor

**Add W9 Manually** – upload the file yourself (.pdf, .png, .jpg, .jpeg, .heic)

**Add W9 Manually** – upload the file yourself (.pdf, .png, .jpg, .jpeg, .heic)

### **How do I delete a vendor?**

1. Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**
2. Find the vendor you wish to remove
3. Click the **three dots** on the right, then select **Delete Vendor**

Go to **[Projects → Vendors & POs → Vendors](https://app.rollcredits.io/project/vendors)**

Find the vendor you wish to remove

Click the **three dots** on the right, then select **Delete Vendor**

<https://47441426.hs-sites-na2.com/vendors-and-purchase-orders-roll-credits-help-center?hsLang=en><https://47441426.hs-sites-na2.com/vendor-1099s-filing-guide-faq-roll-credits-help-center?hsLang=en><https://47441426.hs-sites-na2.com/summary-dashboard-guide-roll-credits-help-center?hsLang=en><https://47441426.hs-sites-na2.com/purchase-orders-pos-faq-roll-credits-help-center?hsLang=en><https://47441426.hs-sites-na2.com/transactions-table-faq-roll-credits-help-center?hsLang=en>

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